REF: 25496/IL

NATIONALITY: British

RESIDES: Lancashire

PROFESSIONAL QUALIFICATION: Graduate Certificate in Human Resource Management

CAREER HISTORY:

Oct 2009 – Present
Confidential
Recruitment Manager

• Day-to-day line management of a team of two
• Assisting line managers across the various product lines with recruitment and selection including; liaison with PSL agencies, short-listing, writing competency frameworks, conducting interviews, arranging and running assessment centres, administering / evaluating psychometric tests and making offers of employment
• Develop and deliver apprentice and graduate recruitment projects including designing and facilitating assessment centres
• Ownership for identifying areas of potential skills-shortages, and identifying resourcing solutions to ensure the company has the required skills levels and all recruitment activities play a vital part of the company succession planning strategy
• Assist in the development of an attraction strategy, ensuring that the company attracts and retains talented recruits
• Co-ordinate and conduct both direct and agency-managed recruitment, including the ongoing development and evolution of direct recruitment processes and procedures
• Conduct quarterly reviews and performance management on PSL agencies
• Compile monthly management reports on recruitment statistics and analyse data to understand trends
• Providing high quality advice on best practice recruitment to line managers within the business
• Identification of potential ‘tough to recruit’ roles, and implementations of solutions to tackle these such as centres of excellence
• Identify recruitment methodologies in order to find new and innovative resourcing solutions
• Undertaking Resourcing project work, including salary benchmarking, retention strategies and pay & reward initiatives
• Management of the surplus framework of 18 Operational Managers including designing a redeployment process
• Covering duties of the Resourcing Manager on occasion, when required

Achievements

• Introduced IGrasp applicant tracking system to improve candidate experience and increase effectiveness of internal recruitment team
• Designed and implemented an excel based KPI spreadsheet in order to present monthly management report on quality of hires and recruitment process
• Led and successfully completed Nationwide Apprentice and Graduate Recruitment
• Participated in project team for internal restructures across a number of business functions, including project design, administration and delivery through creating CV scoring matrix’s and conducting competency based interviews to select successful internal candidates
• Successful completion of direct sourcing trial generating £250k of savings over a 12 month period and integrated the programme into the resourcing function permanently
• Designed and implemented a 13 week redeployment process and exit strategy for surplus manager framework
• Successful union negotiation to gain approval of content and delivery of surplus manager framework process
• Designed and implemented an internal temporary management service to log, quality check, approve and issue temporary bookings to agencies
• Designed temporary worker tracking spreadsheet for PSL agencies to capture weekly spend and AWR impact
• Introduced management information templates and quarterly reviews for PSL agencies
• Designed and delivered assessor training course for graduate recruitment

May 2009 – Oct 2009
Interim HR & Recruitment Assistant

• HR Support; union negotiation, managing redeployment plan, note taking in appeals, HR admin, absence management, buy down quotes, ill health retirement, voluntary redundancy and project based work i.e. nurse case management pilot.

Jan 2009 – Apr 2009
Confidential – Recruitment Consultancy
Senior Consultant

• Managing the full recruitment life-cycle process through to offer stage and acceptance
• Promoting company services through sales calls, delivering client meetings, negotiation of fee’s and terms of business and attending networking events
• Developing a profitable client base through targeted sales calls
• Candidate sourcing through advertising, referrals and searching job boards, interviewing and assessing candidate’s expectations

Mar 2006 – Jan 2009
Confidential – Recruitment Consultancy
Team Leader

• Direct line management for a team of up to 5 consultants, ensuring team budget and activity targets are exceeded
• Responsible for presenting to the executive board P&L accounts, strategic planning for future growth and budget analysis
• Internal recruitment of corporate interviews to attract key personnel into the Group
• Ongoing staff development through creating and delivering staff training, coaching and learning programs
• Attending regular management meetings to discuss brand awareness, new projects, divisional growth and market analysis
• Managing the full recruitment life-cycle process through to offer stage and acceptance
• Promoting company services through sales calls, delivering client meetings and attending networking events
• Developing a profitable client base through targeted sales calls
• Candidate sourcing through advertising, candidate referrals and searching job boards, interviewing and assessing candidate’s expectations

For more information on this candidate contact us on 0161 870 7730

REF: 40083/DA

NATIONALITY: British

RESIDES: Manchester

CAREER HISTORY:

2011 – 2012
Confidential – FMCG

Territory Manager

• After experiencing redundancy, had the opportunity to take up a post as a territory manager on a temporary basis
• Responsibility was to manage 61 Supermarkets in the North West of England, supporting principal and working alongside key contacts within these establishments to add as much intelligent value as possible
• Responsibility was divided equally between work with 3 leading consumer brands

2009 – 2011
Confidential – Leading Internet Retailer

Training Coach / Manager

• Initially tasked with training all new employees for a major brand which consisted of bring them all up to a proficient standard in customer query handling
• Trained all new starters on the companies integrated Customer Management System
• Training typically last for two weeks but was finished in seven working days on three occasions due to time constraints imposed by the business
• Wrote and designed all training materials used for new employees
• Day-to-day management of a team of roughly 15 individuals
• Managing absences, time management, resolving walk-up-queries
• Managing the payroll of all centre staff were tasks that were carried out daily.
• Conducted an active review of the training process in place and had started to produce a standardised format for all of the different systems and clients whom the business were partnered with

2006 – 2009
Confidential – Internet Retails

Training Officer

• The responsibilities of a training officer included training and managing schools of 20 plus new staff through a varied array of mediums from simple vocal delivery to computer based learning or referring delegates to external sources.
• When not involved in the actual training the development of new material was required, taking changes to the law or business policy into consideration and assessing the impact that those changes may have on current training and amending that current materiel accordingly
• One of the requirements that this position held was a willingness to be flexible, it was often required of to travel between sites which did enjoy as it gave a chance to see how other aspects of the business integrated and why they do so
• Whilst in this role was given the opportunity and took this to undertake a NVQ in learning and development level 3 which have just recently completed

Senior Advisor

• Originally employed in the call centre being the ‘front line’ for the company and speaking to customers directly when they call and then solving their query
• This job involved using a computer and various administration tasks for every query to access customers confidential details. At the end of every call with a customer explained what changes had made to there account, if any, and then put a note on the customers account so if they did contact us again about the same problem were already aware of the situation
• The job did involve dealing with irate customers, but found that if clearly demonstrated was interested in what they were saying and discussed the query through with them, that was no longer the case

For mroe information on this candidate contact us on 0161 870 7730

REF: 39862/DA

NATIONALITY: British

RESIDES: Liverpool

PROFESSIONAL QUALIFICATION: C.I.P.D Qualified and Certificate in Training Practice.

CAREER HISTORY:

July 2011 – Apr 2012
Confidential – Top 100 Law Firm
Training & Coaching Specialist

• Internal training and coaching both classroom based and on 1 to 1 basis
• Training and auditing of over 100 self employed Contractors and 25 permanent employees
• Compliance and regulatory training
• Induction training for all new team members
• Compliance & quality auditing of all field and call centre based employees
• Performance Coaching of all field employees
• Design and delivery of various training initiatives
• Training needs Analysis on an ongoing basis
• Regional position involving nationwide travel

July 2009 – July 2011
Confidential – Debt Recovery business
Sales Coach

• Implementation & performance coaching of all employees
• Induction, compliance & regulatory training of call centre based employees including Sales/Collections Advisors
• Management of Collections Retraining Centre
• Compliance & quality analysis
• Management Training
• Designing and delivering training initiatives and materials. across 140 employees
• Conducting training needs analysis where required
• Conducting classroom-based training and 1-1 coaching

Jan 2008 – July 2009
Confidential
UK Learning & Development Manager

• Plan and deliver City and Guilds accredited induction course
• Recruitment of new call centre sales employees, responsible for L&D for 210 employees
• Compliance & quality monitoring
• Management Training
• Designing and delivering training initiatives and materials
• Management and development of four multi-site Training Officers
• Development of interpersonal and communication skills
• Monitor and support delegate process throughout programmes
• Implementation of continual coaching & other coaching initiatives
• Conducting training needs analysis / indicators
• Orchestrate training plan
• Organise and plan external training

2006 – 2008
Confidential
Training Manager

• Training of new induction staff on all financial solutions
• To develop, evaluate and seek feedback on training delivered
• Designing and delivering training initiatives and material
• Training existing staff on new products
• Management and soft skills training
• Development of interpersonal and communication skills
• Monitor, manage and support delegate process throughout programmes
• Coaching & Implementing Training Initiatives
• Conducting Training Needs Analysis
• Orchestrate Annual Training Plan
• Responsible for all education internal & external

2004 – 2006
Confidential
Sales Trainer

• Training of new induction staff on all Arvato outbound sales accounts
• To develop evaluate and seek feedback on induction training delivered
• Designing and delivering training initiatives and material
• Training existing staff on new products
• Development of interpersonal and communication skills
• Monitor and support delegate process throughout programmes

2003 – 2004
Liverpool Daily Post & Echo, Liverpool
Digital Media Consultant

• Sales and marketing of Digital products for Daily Post & Echo
• Service and delivery of new products to new and existing clients
• Performance and management of individual targets
• Market process and identification within business community
• Maintenance of customer satisfaction and service
• Daily analysis of statistical web information
• Knowledge of software and programming

2001 – 2003
Norwich Union Direct, Liverpool
Sales Team Manager

• Manage a team of 16 Executives to perform at required business level
• Setting direction, goals and aims within the business plan
• Motivate, support and coach team members
• Monitoring service levels within the department
• Controlling team resources
• Setting and reviewing individual targets
• Interviewing of potential sales team staff
• Collecting and collating management information for agents
• Managing individual performance
• Individual development of team members
• Recruitment and selection of new team members

For more information on this candidate or to review a full CV contact us on 0161 870 7730

RECENT CAREER:

2012
Returned to Manchester

2001-2012
Private & Confidential
International capital markets firm based in London.
Accounts Assistant

• Purchase and Sales ledger entries and maintenance
• Raising sales invoices and statements and chasing for payments
• Updating spreadsheets and running reports
• Making payments by cheque, BACS and CHAPS and raising remittances
• Dealing with foreign currency transactions
• Bank reconciliation and supplier statement reconciliation
• Profit and loss and balance sheet account reconciliations
• In charge of petty cash and petty cash accounts
• Staff expenses, including travel season tickets
• Dealing with any queries or issues
• Reconciliation of aged creditors and debtors at month-end
• Filing and archiving paperwork
• Checking and filing varying types of disclosures to the FSA weekly/daily
• Producing the profit and loss daily sheets for directors and managers
• Keeping and maintaining the fixed asset register
• Building housekeeping and organising building management
• Booking meetings including use of conference room from outside organisations

CURRICULUM VITAE 

REF: 33680/IL 

NATIONALITY: British 

RESIDES: Merseyside

PROFESSIONAL QUALIFICATION: ACCA Qualified, AAT Qualified

SYSTEMS: Sage Accounts Production, Sage Company Secretary,  Iris Practice Software, Iris Payroll,

VT Transaction, Sage Line 50, Excel

CAREER HISTORY:

Aug 2011 – Date

Confidential

Accounts Manager

• Manage and supervise the workload of the team allocating team members to optimise service provision and administrator support
• Provide accounts preparation work for more complex clients and manage escalated customer issues, exceptions and technical questions
• Responsible for the preparation of the monthly management accounts and statutory year end accounts for customers
• Responsible for the proactive notification to customers regarding the health of their accounts e.g. overdrawn bank accounts, insufficient funds to cover liabilities etc.

May 2008 – August 2011

Confidential

Audit & Accounts Manager

• Working alongside the Partners and independently being one of the main contacts for the firm’s clients
• Responsible for the smooth running of the office and the prioritisation, allocation and review of work completed by junior members of staff including limited companies, partnerships and sole trader accounts, all prepared under UK GAAP
• Managing four members of staff including coaching and assisting them in all areas of their role.
• Ensuring all monthly billing targets are met.
• Design and implementation of effective office controls to monitor workflow and client needs
• Sole responsibility for actively leading and planning audit engagements, including budgeting, staffing and the execution and finalisation of all areas of audits with a proven record of consistently meeting deadlines and delivering work of a high quality
• Worked on a variety of engagements including systems controls testing and substantive auditing consolidations, group audits, club audits, statutory accounts and disclosures
• Identifying and understanding client needs and suggesting potential solutions on technical matters
• Managing onsite teams involving supervising, coaching and developing assistants, whilst prioritising tasks to meet the demands of several clients simultaneously
• Accounts preparation for limited companies, sole traders and partnerships under UK GAAP
• Preparation of corporation tax computations and income tax computations, including capital allowance calculations
• Production of monthly management accounts and quarterly VAT returns on a regular basis. Work  includes the recording of sale and purchase records and all monthly balance sheet reconciliations

2006 – 2008

Confidential

Audit and Accounts Senior                                                                                          

• Audit of small and medium sized companies. Planning, supervising and controlling the audit and reporting back to the manager.
• Preparation of all areas of limited company and sole trader accounts, under UK GAAP, for manager review
• Production of monthly management accounts and quarterly VAT returns on a regular basis. Work includes the recording of sale and purchase records and all monthly balance sheet reconciliations.
• Maintaining a personal client portfolio of  40 clients
• Supervision and training of junior members of staff
• Preparation of corporation tax computations
• Daily use of accounts packages such as SAGE APEX, SAGE line 50, SAGE corporation tax and Microsoft office.

2001 – 2006

Confidential

Accounts Assistant                                                                                                       

• Preparation from incomplete records to trial balance, financial statements for limited companies, sole traders and partnerships for manager / partner review under UK GAAP.
• Monthly book keeping from incomplete records for clients including the preparation of VAT returns.
• Monthly preparation of management accounts and associated reconciliations.
• Sole responsibility for the running of a payroll bureau for both weekly and monthly clients, including calculations of PAYE, SSP, SMP and tax credits.

For more information on this candidate, contact us on 0161 870 7730

CURRICULUM VITAE

REF: 39126/IL

NATIONALITY: British

RESIDES: Cheshire

PROFESSIONAL QUALIFICATION: AAT Technician (Awaiting results)

SYSTEMS: Microsoft Excel, Microsoft Word, CCH and a good working knowledge of Sage                                        

CAREER HISTORY:

Jul 2010 – Present 

Confidential 

Semi Senior (Accounts preparation 80% Tax 20%)

• Assisting in the preparation of financial statements for a range of clients from sole traders to small and medium sized companies
• Analysing client’s cashbooks and records and then preparing working papers, control accounts and reconciliations for all balance sheet items
• Undertaking an analytical review of the profit and loss account and posting any year-end adjustments and journals
• Working with incomplete records
• Maintaining the bookkeeping for a small number of clients using Excel and processing their VAT returns
• Completion of corporation tax and capital allowance computations and processing the corporation tax return and its submission to HMRC
• Checking the notes and disclosures in the financial statements to ensure that they comply with statutory requirements
• Assisting in litigation support -This work covers a broad range of assignments such as researching information, compiling data and creating spread sheets to analyse data
• General reception duties, liaising with clients and administration work such as submitting Annual Returns and filing Companies House forms

 For more information on this candidate contact us on 0161 870 7730

CURRICULUM VITAE

REF: 35537/IL                                          

RESIDES: Cheshire

PROFESSIONAL QUALIFICATION: ACCA Qualified              

SYSTEMS: Iris, Sage and Quickbooks

CAREER HISTORY:

2005 – Present                                       

Confidential

Accounts/Audit Senior

• Competent in the planning and execution of audits for limited companies and those other businesses that meet the audit threshold criteria; complying with the PCAS audit system. Audit portfolio consists of businesses with turnovers of up to £30 million
• Regularly lead audit juniors whilst on client premises, and supervise their development
• Play active role in helping to train accounts juniors whilst in the office
• Responsible for the preparation of statutory accounts for sole traders, partnerships (including solicitors) and limited companies
• Produced consolidated accounts and cash flow statements using the Iris accounting software package
• Prepare VAT returns for a variety of clients from sole traders to limited companies
• Experienced in the preparation of corporation tax returns
• When required, assist the Tax Department in the preparation and submission of Tax Returns for clients
• Accomplished in P11d preparations

Achievements:

• Promoted to Audit Senior after only fourteen months with the firm. Demonstrated ability to learn quickly, and willingness to accept responsibility.
• Completed all major audits undertaken by the firm. This has included the audit of consolidated accounts of a motor group with turnover of £32m, the subsidiary of a public limited company with a turnover of £8.5m and a construction and ground works company with a £22m turnover
• Made responsible for the management of partner’s client list to undertake completion of P11ds
• Involved managing other staff members, communicating effectively with staff and clients, and undertaking effective timekeeping to ensure deadlines were met. All P11ds were completed and submitted to H M Revenue and Customs prior to the deadline
• Subsequently made responsible for the management of the whole firms client list of up to 230 clients who may have required a P11d. All P11ds completed and submitted prior to the deadline. Increased number of staff members to manage from three to eight. Personally completed 25% of the client list

For more information on this candidate contact us on 0161 870 7730

RECENT CAREER HISTORY:

Apr 2010 – April 2012
Private & Confidential
Working for one of the North Wests’s largest Plc’s and a major employer within the region. They are a multi-sector group within the retail and leisure sector

(Dec 2011 – Present)
Assets Finance Business Partner reporting to Assets Finance Director

• Interim contract to provide business partner support to newly created assets function managing 4 finance staff
• Preparation of 3 year business plan for four business units consolidated into the newly formed assets function, including profit & loss, cashflow and capital expenditure
• Working closely with the Assets Director and senior management to ensure that submissions were aligned to the strategic goals of the business and supported by commentary to Group of key movements over prior year and previous business plans
• Preparation of submissions to Group, including revenue and capital expenditure budgets, relating to £650m new site development working closely with Director and property development team
• Production of monthly management accounts and development of revised divisional report for Group
• Completion of 10+2 forecast highlighting to senior management risks and opportunities for the division and their potential impact on delivering the year end results expectation for Group

(Apr 2010 – Dec 2011)
Group Project Accountant reporting to Corporate Finance Director

• Interim contract to provide project management and support to Group wide projects
• Project management of month end reporting timetable project leading to 30% reduction in timetable, allowing senior management and Group Board meetings to be held earlier in the month
• Development of Executive Scorecard for Group Board, showing key financial, commercial and operational metrics performance against budget. Working alongside management to develop pages to ensure key messages are delivered to monthly Board meetings
• Key finance contact, working closely with Director of Employment Policies & Procedures, to ensure the correct calculation and monitoring of all incentive plan schemes for the Group, developing models to allow senior management to align cost of incentive schemes with long term financial targets
• Development of KPI model covering divisional and site performance for the Group as part of revision to key performance metrics for the business
• Ad hoc projects for the Group Finance Director including detailed competitor analysis, data preparation and analysis for 3 year budgets, 10 year long term forecasts and Group financing requirements.
• Involvement in preparation and review of Group statutory accounts and monthly Board reporting. Working with Group’s professional advisors and team members to provide analysis and presentations for the Group Board

May 2007 – Apr 2012
Confidential Plc
A leading service provider offering equipment for both hire and sale, and associated services to construction, infrastructure, industrial and related industries. They are the UK’s largest provider of hire equipment and have grown to be a £350 million turnover organisation with over 100,000 customers, 4,000 employees and a national network of over 350 depots

(Apr 2008 – Apr 2010)
Financial Controller, reporting to Divisional Finance Director

• Involvement in negotiations with major customer to revise contract from hire to £8.0m asset management model, ensuring maximisation of profit for company and eliminating long term asset and investment risk to the business
• Management of relationship with customer’s operational staff to complete open book compliance audits, minimising challenges to actual expenditure by ensuring operational staff were aware of the allowable costs
• Providing operational staff with financial analysis support, ensuring that investment and pricing decisions were made in line with Group targets. Completion of post project financial appraisals to develop process for future contracts
• Driving improvement in profitability by ensuring operational staff understood profit impact of asset allocation decisions
• Responsible for the preparation of month end management accounts and statutory reporting, managing a team of four covering management accounts, asset management, sales and purchase ledger
• Responsible for the relocation of the finance department and transition of finance information on to Microsoft Axapta, working with IT and operational teams to ensure all financial processes were covered and customer specific requirements met

(May 2007 – Apr 2008)
Project Accountant reporting to Group Finance Director

• Responsible for management and ongoing implementation of process improvement projects
• Development of reporting tool to streamline weekly reporting
• Responsible for management and development of fixed asset systems following the acquisition of the division of a major competitor

Sept 2003 – May 2007
Confidential
Working for the European Head Quarters of a major, international FMCG business, appointed under a temporary contract and retained to carry out three major projects within the shared service function.
(Mar 2006 – Oct 2006)
Business Systems Partner Team Leader in European IT

• Reporting to the Business Systems Manager, Europe with responsibility for IT project management and communication, including implementation of finance modules for SAP in South Africa, specifically managing the development of a business critical IT process for the accounts receivable function
• Managed the identification, delivery and implementation of finance and IT solutions in line with business and IT strategies working closely with finance users from all areas of the European business
• Provided financial process and IT knowledge to business groups, ensuring new developments and enhancements met business requirements efficiently and cost effectively

(May 2004 – Mar 2006)
Project Accountant reporting to the Finance Directors – HR Europe & European Overheads

• Worked with European Financial Planning Department to ensure timely and accurate information was produced for year end reporting, budgeting and mid year forecasting
• Involved in 2006 budget preparation for European Overhead functions with responsibility for managing the completion of IT, Corporate Development, Corporate Communications and Sales & Marketing cost centres
• Researched the Income Tax and NIC treatment of stock option exercises to ensure that the tax calculations being produced by HR administrators were correct and adequate information was being maintained for reporting to the Inland Revenue. Liaised with Inland Revenue to ensure compliance with relevant tax legislation and resolved all issues arising from their review
• Established controls for processing of stock option tax calculations and payments to Inland Revenue
• Liaised with Group staff in UK and USA, PwC and Merrill Lynch to ensure that all necessary information was provided and suitable records maintained
• Ensured HR and European Overheads complied with Sarbanes-Oxley reporting requirements and deadlines

(Sept 2003 – May 2004)
Project Accountant reporting to the UK Finance Project Manager

• Review of control and process notes ensuring adequate documentation for compliance with Sarbanes-Oxley Act. Completion of documentation for Republic of Ireland, Spain and South Africa highlighting potential control weaknesses and recommendations for control improvements and ensuring sign off for all European markets
• Managed Cash Management, VAT & Intrastat departments of the European Financial Service Centre during manager’s Paternity Leave, managing 6 staff and ensuring deadlines for reporting were met

CURRICULUM VITAE

REF:                                                      38101/DA                     

NATIONALITY:                                       British

RESIDES:                                               Cheshire

PROFESSIONAL QUALIFICATION:        CIPD Part-Qualified                                                                                 

                                                              CPP Qualified

                                                              HND in Business & Finance                                                                                                                                                                    

CAREER HISTORY:

Key Achievements

• Actively managed down absence – achieving a 5% reduction in just over 12 months though developing trigger points for the involvement of Occupational Health.  Sourcing an Occupational Health provider and introduction of onsite counselling provision resulting in a return to work within 4 weeks for people who were absent through depression related illnesses.  Overall cost saving was £100k.

• Successful implementation of a flexitime policy and procedure for all staff employees.  Resulting in a reduction of overtime payments in the week equating to £20k pa.

• Reduced staff turnover within the company by 4% for permanent and temporary employees by establishing standardised recruitment methods and induction for all employees with regular reviews.

• Restructuring of the organisation through involvement in three redundancy programmes resulting in the reduction of over 600 heads within a 3 year period through voluntary and compulsory redundancy programmes with a saving of over £1,000,000 on the annual wage bill.  Sourcing and appointment of outplacement providers for the redundancy programme.

• Lead role in TUPE transfer of 12 people, delivered on time and within budget.

• Lead role in the annual pay negotiations with the Trade Union with other senior management.

Oct 2011 – Dec 2011

Manufacturing                                                       

HR Advisor

• Short-term role with focus on HR projects including development of policies and procedures
• Delivered one to one training for internal compliance
• Worked to established performance management, discipline and grievance policies and processes to resolve issues

Feb 2011 – Oct 2011

Pharmaceutical Company

UK HR Advisor – UK Wide Contract Role

• Created HR policies and procedures and internal training programme.
• Created Collective Agreement with Trade Union.
• Resolved issues relating to eligibility to work in the UK to mitigate the company liability. 
• Introduced absence management monitoring and trained managers to control absence within their teams through pro-active conversations.
• Advised Managers on disciplinary, grievance and performance management issues throughout the UK.
• Responsible for guidance and successful TUPE transfer of 8 employees into the business.
• Supported business in gaining Investors in People Bronze award.

Jun 1994 – Dec 2010

Manufacturing

Senior HR Officer

• Developed and created policies and procedures for the HR Department to ensure compliance to employment law changes and best practice.  These included: Family Matters policy, Recruitment and Retention, Discipline and Grievance.  Created and developed Trade Union / Company agreements.
• Guidance and training of Line Managers and Team Leaders in absence management, disciplinary procedures, performance issues.
• Hands on with day to day activities in the HR Department, arranging Training, correspondence, telephone enquiries, with a customer focus with the completion of Service Level Agreements (SLA) with Line Managers from Departments to ensure HR meet the needs of the business.
• Managed recruitment and selection of new employees to the business from Machine Operators to Middle Management.  Advising on best resourcing methods for each situation.  Identified preferred suppliers and reducing costs.
• Introduced an integrated HR and Time and Attendance system linking with the Payroll system.

 For more information on this candidate, contact us on 0161 870 7730

CURRICULUM VITAE

REF:                                                      36673/IL 

NATIONALITY:                                       British

RESIDES:                                               Manchester

PROFESSIONAL QUALIFICATION:         Member of the Institute of Recruiters – MIOR                                            

CAREER HISTORY:

June 2010 – March 2012 (Redundancy)

Confidential

Internal Recruitment Manager

• Resource for permanent and FTC positions covering engineering, sales, professional and senior positions, placing around 150 candidates a year into the business.
• Report into a Resourcing Manager and supervise a team of 4 in the Manager’s absence, whilst also looking after a small resourcing function when required which is based off-site.
• This is full cycle corporate recruitment including initial strategy meetings with hirers and mobilisation options, candidate attraction, CV sifting, telephone pre-screening, arranging interviews, SHL testing through to on-boarding. We are also involved in providing advice to hirers about salary, candidate availability/skill shortages and general HR procedure.
• Source candidates directly via head hunting, job fairs, social media, job boards and word of mouth via referral, going out to a resourcing team or our agencies if unsuccessful in direct recruitment. 80% of roles are filled directly.
• Hugely successful l in this role from day one in building lasting business relationships with all internal stakeholders to Director level along with adhering to all service delivery KPI and SLA.

Mar 2009 – Jun 2010 (Interim Role)

Confidential

Internal Sales and Marketing Coordinator

• Was employed as the internal sales and marketing person working for a SME within the access control/high security sector of the commercial vehicle/plant industry. 
• Role was mixed and involved full cycle sales generation and telesales/appointment making for a Key Account Manager, as well as sales support and customer research.
• Also managed my own accounts from the cradle to the grave.
• Other elements to this role included all sales administration including full MI reporting for the 3 Directors and full technical support from all enquiries received within the business.
• Received a verbal commendation in December 2009 from all 3 Directors for my work ethic, tenacity and attitude for assisting in driving the business through turbulent times in 2009/10.

Apr 2009 – Apr 2010 (operated at the same time as the above position)

Confidential

Recruitment Manager and Proprietor

• Part time sole trader business in engineering recruitment, closed down due to loss of SME clients in recession.

Sept 2007 – Jan 2009

Confidential

Senior Recruiter

• Recruiting (sales based) UK wide for the M&E and Residential building industries.
• Role was operated as if it was my own business. This was a cold start desk which grew to ￡100k t/o within 12 months, in the building recession.

Sept 2006- Aug 2007

Confidential

Agency Recruiter

 For more information on this candidate, contact us on 0161 870 7730